Refund policy

We offer a 30-day money-back guarantee.

If you are not satisfied with your purchase, you may request a return within 30 days of delivery.

To be eligible for a return:

• The item must be unused and in original condition

• The item must be returned in its original packaging

To start a return, please contact us at:
lumovexi.store@gmail.com

Once your return is received and inspected, we will notify you regarding approval of your refund.

Refunds are issued to the original payment method.